KPI Performance Report
A KPI Performance Report gives users an understanding of the performance of various KPIs defined for different workflows. It can be generated on the basis of selected workflows and all/some KPIs belonging to those workflows, within a selected date range.
Once the workflows are selected:
Click on the icon on the top right corner of the KPIs filter to see only those KPIs that are set for the selected workflows.
The date range for which the report is to be generated can be added in the 'From' and 'To' boxes under Date Range filter. Alternately, for quick selection of dates, click on
The following box pops up:
Select the desired time interval, the status of the work orders that should appear in the report, and the way in which this report should be grouped. It can either be 'By Workflow' or 'By KPI' depending upon how the user needs to analyze the report data. Click on the 'Generate Report' button to generate the report based on filter selection.
A sample report is given below:
The following fields are displayed:
KPI/Workflow - Displays the name of KPIs within that Workflow.
Work Orders - Displays the total number of work orders for which selected KPIs are set.
Target Hours - Displays the target hours set in these KPIs.
Average Hours - Displays the average target hours set in these KPIs.
In Range - Displays the number of KPIs that fall within range as per the KPI definition.
Out of Range - Displays the number of KPIs that fall out of range as per the KPI definition.
Out of Range % - Displays the percentage of KPIs that fall out of range as per the KPI definition.
Closed KPIs - Displays the total number of KPIs in which the end event has already occurred.
Open KPIs - Displays the total number of KPIs in which the end event is yet to occur.
Click on any number that is a link, to drill down and see which work orders fall in that particular column category. A sample is given below:
Click on the download the report in MS-Excel.