The Delay Tracking page displays a list of all containers that are being tracked between the Entry and Exit events of the container.
When a user populates an event in a work order (either via a direct update, email update, or bulk update) that is a designated 'Entry Event', the container is added to the list of active containers (if not already there). The allowed free days are copied from the work order that caused the entry of the container and the number of days is counted from the time of entry (same as the event that triggered the entry). Similarly, when a user populates an event that is designated as the 'Exit Event' event, the application checks if the container in the work order is an active container in the Delay Tracking list. If so, the container is "exited" from the list and grayed out. The Exit event could either be in the same workflow as the Entry event or a different one.
Select the desired filters and click on the 'Search' button to view the list of all containers that are being tracked. Select Include Exited checkbox to view the list of those containers also that have already exited. Select With Rates to view the list of all containers for which delay rates have been set.
The list appears as follows:
For more information on how charges are calculated for each carrier and/or workflow, go to Delay Tracking Costs. Click on the 'Export' button to open this list in MS-Excel or save it on the local machine.
Click on the icon to edit the Free Days, Exit WO, Exit Date, and Remarks for a selected container. The following dialog box pops up:
Make the desired changes and click on the 'Save' button.
Deleting a Container
Click on icon to delete this container from the delay tracking list. A confirmation window pops-up. Click on the 'Delete' button to confirm deletion.